GET classroomAPI/Support/getAllocatedTickets?prefilter={prefilter}
Request Information
URI Parameters
Name | Description | Type | Additional information |
---|---|---|---|
prefilter | string |
Required |
Body Parameters
None.
Response Information
Resource Description
Collection of SupportTicketName | Description | Type | Additional information |
---|---|---|---|
SUP_TCK_ID_PK | globally unique identifier |
None. |
|
SUP_TCK_ISSUE | string |
None. |
|
SUP_TICK_PROJECT_ID_FK | globally unique identifier |
None. |
|
SUP_TCK_RAISED_BY_FK | globally unique identifier |
None. |
|
SUP_TCK_DUPLICATE_ID_FK | globally unique identifier |
None. |
|
SUP_TCK_ALLOCATED_TO | globally unique identifier |
None. |
|
SUP_TCK_STATE | integer |
None. |
|
SUP_TCK_PRIORTY | integer |
None. |
|
SUP_TCK_IMPACT | integer |
None. |
|
SUP_TCK_SEVERITY | integer |
None. |
|
SUP_TCK_TYPE | integer |
None. |
|
SUP_TCK_HOURS_WORKED | decimal number |
None. |
|
SUP_TCK_HOURS_ESTIMATED | decimal number |
None. |
|
SUP_TCK_REPRO_STEPS | string |
None. |
|
SUP_TCK_SYSTEM_INFO | string |
None. |
|
SUP_TCK_ACCEPTANCE_CRITERIA | string |
None. |
|
SUP_TCK_CREATED | date |
None. |
|
SUP_TCK_CLOSED | date |
None. |
|
MetaData | SupportMetaData |
None. |
|
SUP_TCK_UPDATED | date |
None. |
|
SUP_TCK_ATTACHMENT_URL | string |
None. |
|
Comments | Collection of SupportComments |
None. |
Response Formats
application/json, text/json
Sample:
[ { "SUP_TCK_ID_PK": "80eec105-0e71-4395-a794-f55f82ca8011", "SUP_TCK_ISSUE": "sample string 2", "SUP_TICK_PROJECT_ID_FK": "26eee415-e2bb-4a7b-971d-0baa76bc5a96", "SUP_TCK_RAISED_BY_FK": "812cc1b6-e0ee-4bc6-b03a-3398621e0a7d", "SUP_TCK_DUPLICATE_ID_FK": "741265fe-3331-4ef8-8446-125273dcb35a", "SUP_TCK_ALLOCATED_TO": "614bb3a9-cd94-4f67-b574-8f8c9dbeec32", "SUP_TCK_STATE": 1, "SUP_TCK_PRIORTY": 1, "SUP_TCK_IMPACT": 1, "SUP_TCK_SEVERITY": 1, "SUP_TCK_TYPE": 1, "SUP_TCK_HOURS_WORKED": 1.0, "SUP_TCK_HOURS_ESTIMATED": 1.0, "SUP_TCK_REPRO_STEPS": "sample string 4", "SUP_TCK_SYSTEM_INFO": "sample string 5", "SUP_TCK_ACCEPTANCE_CRITERIA": "sample string 6", "SUP_TCK_CREATED": "2024-09-28T13:06:00.6407402+00:00", "SUP_TCK_CLOSED": "2024-09-28T13:06:00.6407402+00:00", "MetaData": { "Severitys": [ { "SUP_SEVERITY_ID_PK": 1, "SUP_SEVERITY_NAME": "sample string 2", "SUP_SEVERITY_SLA_RESPONSE_EXPECTED_HOURS": 1 }, { "SUP_SEVERITY_ID_PK": 1, "SUP_SEVERITY_NAME": "sample string 2", "SUP_SEVERITY_SLA_RESPONSE_EXPECTED_HOURS": 1 } ], "States": [ { "SUP_STATE_ID_PK": 1, "SUP_STATE_NAME": "sample string 2", "SUP_STATE_COMPLETED": true }, { "SUP_STATE_ID_PK": 1, "SUP_STATE_NAME": "sample string 2", "SUP_STATE_COMPLETED": true } ], "Types": [ { "SUP_TYPE_ID_PK": 1, "SUP_TYPE_NAME": "sample string 2", "SUP_TYPE_DESCRIPTION": "sample string 3" }, { "SUP_TYPE_ID_PK": 1, "SUP_TYPE_NAME": "sample string 2", "SUP_TYPE_DESCRIPTION": "sample string 3" } ], "Impacts": [ { "SUP_IMP_ID": 1, "SUP_IMP_NAME": "sample string 2", "SUP_IMP_DESCRIPTION": "sample string 3" }, { "SUP_IMP_ID": 1, "SUP_IMP_NAME": "sample string 2", "SUP_IMP_DESCRIPTION": "sample string 3" } ], "Priorities": [ { "SUP_PRI_ID": 1, "SUP_PRI_NAME": "sample string 2", "SUP_PRI_DESCRIPTION": "sample string 3" }, { "SUP_PRI_ID": 1, "SUP_PRI_NAME": "sample string 2", "SUP_PRI_DESCRIPTION": "sample string 3" } ], "AllocatedToUser": { "UserID": "60424404-2a75-4655-9aac-0d4b82f36d94", "FirstName": "sample string 2", "LastName": "sample string 3", "JobTitle": "sample string 4", "Email": "sample string 5", "CompanyID": 6 }, "RaisedByUser": { "UserID": "60424404-2a75-4655-9aac-0d4b82f36d94", "FirstName": "sample string 2", "LastName": "sample string 3", "JobTitle": "sample string 4", "Email": "sample string 5", "CompanyID": 6 } }, "SUP_TCK_UPDATED": "2024-09-28T13:06:00.6407402+00:00", "SUP_TCK_ATTACHMENT_URL": "sample string 7", "Comments": [ { "SUP_DISC_ID_PK": "b6744180-9299-4326-b65a-49d560465c76", "SUP_DISC_TICK_FK": "5c9927a8-07c8-4c92-95a4-9021b9b598fc", "SUP_DISC_AUTHOR_FK": "87578bb8-c7a4-4cc6-8ddc-bd82cd3a5fb3", "SUP_DISC_REPLYTO_ID_FK": "4ea0c16b-0e89-4b69-b93f-c9a66b7e91ff", "SUP_DISC_ONLYSHOWTO_FK": "5d23d06b-df08-49e8-874c-ebc1b78dc743", "SUP_DISC_HIDE_FROM_CLIENT": true, "SUP_DISC_COMMENT": "sample string 4", "SUP_DISC_DATED": "2024-09-28T13:06:00.6563479+00:00", "SUP_DISC_AUTHOR_NAME": "sample string 5", "SUP_DISC_ATTACHMENT_URL": "sample string 6" }, { "SUP_DISC_ID_PK": "b6744180-9299-4326-b65a-49d560465c76", "SUP_DISC_TICK_FK": "5c9927a8-07c8-4c92-95a4-9021b9b598fc", "SUP_DISC_AUTHOR_FK": "87578bb8-c7a4-4cc6-8ddc-bd82cd3a5fb3", "SUP_DISC_REPLYTO_ID_FK": "4ea0c16b-0e89-4b69-b93f-c9a66b7e91ff", "SUP_DISC_ONLYSHOWTO_FK": "5d23d06b-df08-49e8-874c-ebc1b78dc743", "SUP_DISC_HIDE_FROM_CLIENT": true, "SUP_DISC_COMMENT": "sample string 4", "SUP_DISC_DATED": "2024-09-28T13:06:00.6563479+00:00", "SUP_DISC_AUTHOR_NAME": "sample string 5", "SUP_DISC_ATTACHMENT_URL": "sample string 6" } ] }, { "SUP_TCK_ID_PK": "80eec105-0e71-4395-a794-f55f82ca8011", "SUP_TCK_ISSUE": "sample string 2", "SUP_TICK_PROJECT_ID_FK": "26eee415-e2bb-4a7b-971d-0baa76bc5a96", "SUP_TCK_RAISED_BY_FK": "812cc1b6-e0ee-4bc6-b03a-3398621e0a7d", "SUP_TCK_DUPLICATE_ID_FK": "741265fe-3331-4ef8-8446-125273dcb35a", "SUP_TCK_ALLOCATED_TO": "614bb3a9-cd94-4f67-b574-8f8c9dbeec32", "SUP_TCK_STATE": 1, "SUP_TCK_PRIORTY": 1, "SUP_TCK_IMPACT": 1, "SUP_TCK_SEVERITY": 1, "SUP_TCK_TYPE": 1, "SUP_TCK_HOURS_WORKED": 1.0, "SUP_TCK_HOURS_ESTIMATED": 1.0, "SUP_TCK_REPRO_STEPS": "sample string 4", "SUP_TCK_SYSTEM_INFO": "sample string 5", "SUP_TCK_ACCEPTANCE_CRITERIA": "sample string 6", "SUP_TCK_CREATED": "2024-09-28T13:06:00.6407402+00:00", "SUP_TCK_CLOSED": "2024-09-28T13:06:00.6407402+00:00", "MetaData": { "Severitys": [ { "SUP_SEVERITY_ID_PK": 1, "SUP_SEVERITY_NAME": "sample string 2", "SUP_SEVERITY_SLA_RESPONSE_EXPECTED_HOURS": 1 }, { "SUP_SEVERITY_ID_PK": 1, "SUP_SEVERITY_NAME": "sample string 2", "SUP_SEVERITY_SLA_RESPONSE_EXPECTED_HOURS": 1 } ], "States": [ { "SUP_STATE_ID_PK": 1, "SUP_STATE_NAME": "sample string 2", "SUP_STATE_COMPLETED": true }, { "SUP_STATE_ID_PK": 1, "SUP_STATE_NAME": "sample string 2", "SUP_STATE_COMPLETED": true } ], "Types": [ { "SUP_TYPE_ID_PK": 1, "SUP_TYPE_NAME": "sample string 2", "SUP_TYPE_DESCRIPTION": "sample string 3" }, { "SUP_TYPE_ID_PK": 1, "SUP_TYPE_NAME": "sample string 2", "SUP_TYPE_DESCRIPTION": "sample string 3" } ], "Impacts": [ { "SUP_IMP_ID": 1, "SUP_IMP_NAME": "sample string 2", "SUP_IMP_DESCRIPTION": "sample string 3" }, { "SUP_IMP_ID": 1, "SUP_IMP_NAME": "sample string 2", "SUP_IMP_DESCRIPTION": "sample string 3" } ], "Priorities": [ { "SUP_PRI_ID": 1, "SUP_PRI_NAME": "sample string 2", "SUP_PRI_DESCRIPTION": "sample string 3" }, { "SUP_PRI_ID": 1, "SUP_PRI_NAME": "sample string 2", "SUP_PRI_DESCRIPTION": "sample string 3" } ], "AllocatedToUser": { "UserID": "60424404-2a75-4655-9aac-0d4b82f36d94", "FirstName": "sample string 2", "LastName": "sample string 3", "JobTitle": "sample string 4", "Email": "sample string 5", "CompanyID": 6 }, "RaisedByUser": { "UserID": "60424404-2a75-4655-9aac-0d4b82f36d94", "FirstName": "sample string 2", "LastName": "sample string 3", "JobTitle": "sample string 4", "Email": "sample string 5", "CompanyID": 6 } }, "SUP_TCK_UPDATED": "2024-09-28T13:06:00.6407402+00:00", "SUP_TCK_ATTACHMENT_URL": "sample string 7", "Comments": [ { "SUP_DISC_ID_PK": "b6744180-9299-4326-b65a-49d560465c76", "SUP_DISC_TICK_FK": "5c9927a8-07c8-4c92-95a4-9021b9b598fc", "SUP_DISC_AUTHOR_FK": "87578bb8-c7a4-4cc6-8ddc-bd82cd3a5fb3", "SUP_DISC_REPLYTO_ID_FK": "4ea0c16b-0e89-4b69-b93f-c9a66b7e91ff", "SUP_DISC_ONLYSHOWTO_FK": "5d23d06b-df08-49e8-874c-ebc1b78dc743", "SUP_DISC_HIDE_FROM_CLIENT": true, "SUP_DISC_COMMENT": "sample string 4", "SUP_DISC_DATED": "2024-09-28T13:06:00.6563479+00:00", "SUP_DISC_AUTHOR_NAME": "sample string 5", "SUP_DISC_ATTACHMENT_URL": "sample string 6" }, { "SUP_DISC_ID_PK": "b6744180-9299-4326-b65a-49d560465c76", "SUP_DISC_TICK_FK": "5c9927a8-07c8-4c92-95a4-9021b9b598fc", "SUP_DISC_AUTHOR_FK": "87578bb8-c7a4-4cc6-8ddc-bd82cd3a5fb3", "SUP_DISC_REPLYTO_ID_FK": "4ea0c16b-0e89-4b69-b93f-c9a66b7e91ff", "SUP_DISC_ONLYSHOWTO_FK": "5d23d06b-df08-49e8-874c-ebc1b78dc743", "SUP_DISC_HIDE_FROM_CLIENT": true, "SUP_DISC_COMMENT": "sample string 4", "SUP_DISC_DATED": "2024-09-28T13:06:00.6563479+00:00", "SUP_DISC_AUTHOR_NAME": "sample string 5", "SUP_DISC_ATTACHMENT_URL": "sample string 6" } ] } ]
application/xml, text/xml
Sample:
<ArrayOfSupportTicket xmlns:i="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://schemas.datacontract.org/2004/07/Classroom.ClassroomBLL"> <SupportTicket> <Comments> <SupportComments> <SUP_DISC_ATTACHMENT_URL>sample string 6</SUP_DISC_ATTACHMENT_URL> <SUP_DISC_AUTHOR_FK>87578bb8-c7a4-4cc6-8ddc-bd82cd3a5fb3</SUP_DISC_AUTHOR_FK> <SUP_DISC_AUTHOR_NAME>sample string 5</SUP_DISC_AUTHOR_NAME> <SUP_DISC_COMMENT>sample string 4</SUP_DISC_COMMENT> <SUP_DISC_DATED>2024-09-28T13:06:00.6563479+00:00</SUP_DISC_DATED> <SUP_DISC_HIDE_FROM_CLIENT>true</SUP_DISC_HIDE_FROM_CLIENT> <SUP_DISC_ID_PK>b6744180-9299-4326-b65a-49d560465c76</SUP_DISC_ID_PK> <SUP_DISC_ONLYSHOWTO_FK>5d23d06b-df08-49e8-874c-ebc1b78dc743</SUP_DISC_ONLYSHOWTO_FK> <SUP_DISC_REPLYTO_ID_FK>4ea0c16b-0e89-4b69-b93f-c9a66b7e91ff</SUP_DISC_REPLYTO_ID_FK> <SUP_DISC_TICK_FK>5c9927a8-07c8-4c92-95a4-9021b9b598fc</SUP_DISC_TICK_FK> </SupportComments> <SupportComments> <SUP_DISC_ATTACHMENT_URL>sample string 6</SUP_DISC_ATTACHMENT_URL> <SUP_DISC_AUTHOR_FK>87578bb8-c7a4-4cc6-8ddc-bd82cd3a5fb3</SUP_DISC_AUTHOR_FK> <SUP_DISC_AUTHOR_NAME>sample string 5</SUP_DISC_AUTHOR_NAME> <SUP_DISC_COMMENT>sample string 4</SUP_DISC_COMMENT> <SUP_DISC_DATED>2024-09-28T13:06:00.6563479+00:00</SUP_DISC_DATED> <SUP_DISC_HIDE_FROM_CLIENT>true</SUP_DISC_HIDE_FROM_CLIENT> <SUP_DISC_ID_PK>b6744180-9299-4326-b65a-49d560465c76</SUP_DISC_ID_PK> <SUP_DISC_ONLYSHOWTO_FK>5d23d06b-df08-49e8-874c-ebc1b78dc743</SUP_DISC_ONLYSHOWTO_FK> <SUP_DISC_REPLYTO_ID_FK>4ea0c16b-0e89-4b69-b93f-c9a66b7e91ff</SUP_DISC_REPLYTO_ID_FK> <SUP_DISC_TICK_FK>5c9927a8-07c8-4c92-95a4-9021b9b598fc</SUP_DISC_TICK_FK> </SupportComments> </Comments> <MetaData> <AllocatedToUser> <CompanyID>6</CompanyID> <Email>sample string 5</Email> <FirstName>sample string 2</FirstName> <JobTitle>sample string 4</JobTitle> <LastName>sample string 3</LastName> <UserID>60424404-2a75-4655-9aac-0d4b82f36d94</UserID> </AllocatedToUser> <Impacts> <SupportImpact> <SUP_IMP_DESCRIPTION>sample string 3</SUP_IMP_DESCRIPTION> <SUP_IMP_ID>1</SUP_IMP_ID> <SUP_IMP_NAME>sample string 2</SUP_IMP_NAME> </SupportImpact> <SupportImpact> <SUP_IMP_DESCRIPTION>sample string 3</SUP_IMP_DESCRIPTION> <SUP_IMP_ID>1</SUP_IMP_ID> <SUP_IMP_NAME>sample string 2</SUP_IMP_NAME> </SupportImpact> </Impacts> <Priorities> <SupportPriority> <SUP_PRI_DESCRIPTION>sample string 3</SUP_PRI_DESCRIPTION> <SUP_PRI_ID>1</SUP_PRI_ID> <SUP_PRI_NAME>sample string 2</SUP_PRI_NAME> </SupportPriority> <SupportPriority> <SUP_PRI_DESCRIPTION>sample string 3</SUP_PRI_DESCRIPTION> <SUP_PRI_ID>1</SUP_PRI_ID> <SUP_PRI_NAME>sample string 2</SUP_PRI_NAME> </SupportPriority> </Priorities> <RaisedByUser> <CompanyID>6</CompanyID> <Email>sample string 5</Email> <FirstName>sample string 2</FirstName> <JobTitle>sample string 4</JobTitle> <LastName>sample string 3</LastName> <UserID>60424404-2a75-4655-9aac-0d4b82f36d94</UserID> </RaisedByUser> <Severitys> <SupportSeverity> <SUP_SEVERITY_ID_PK>1</SUP_SEVERITY_ID_PK> <SUP_SEVERITY_NAME>sample string 2</SUP_SEVERITY_NAME> <SUP_SEVERITY_SLA_RESPONSE_EXPECTED_HOURS>1</SUP_SEVERITY_SLA_RESPONSE_EXPECTED_HOURS> </SupportSeverity> <SupportSeverity> <SUP_SEVERITY_ID_PK>1</SUP_SEVERITY_ID_PK> <SUP_SEVERITY_NAME>sample string 2</SUP_SEVERITY_NAME> <SUP_SEVERITY_SLA_RESPONSE_EXPECTED_HOURS>1</SUP_SEVERITY_SLA_RESPONSE_EXPECTED_HOURS> </SupportSeverity> </Severitys> <States> <SupportState> <SUP_STATE_COMPLETED>true</SUP_STATE_COMPLETED> <SUP_STATE_ID_PK>1</SUP_STATE_ID_PK> <SUP_STATE_NAME>sample string 2</SUP_STATE_NAME> </SupportState> <SupportState> <SUP_STATE_COMPLETED>true</SUP_STATE_COMPLETED> <SUP_STATE_ID_PK>1</SUP_STATE_ID_PK> <SUP_STATE_NAME>sample string 2</SUP_STATE_NAME> </SupportState> </States> <Types> <SupportTypes> <SUP_TYPE_DESCRIPTION>sample string 3</SUP_TYPE_DESCRIPTION> <SUP_TYPE_ID_PK>1</SUP_TYPE_ID_PK> <SUP_TYPE_NAME>sample string 2</SUP_TYPE_NAME> </SupportTypes> <SupportTypes> <SUP_TYPE_DESCRIPTION>sample string 3</SUP_TYPE_DESCRIPTION> <SUP_TYPE_ID_PK>1</SUP_TYPE_ID_PK> <SUP_TYPE_NAME>sample string 2</SUP_TYPE_NAME> </SupportTypes> </Types> </MetaData> <SUP_TCK_ACCEPTANCE_CRITERIA>sample string 6</SUP_TCK_ACCEPTANCE_CRITERIA> <SUP_TCK_ALLOCATED_TO>614bb3a9-cd94-4f67-b574-8f8c9dbeec32</SUP_TCK_ALLOCATED_TO> <SUP_TCK_ATTACHMENT_URL>sample string 7</SUP_TCK_ATTACHMENT_URL> <SUP_TCK_CLOSED>2024-09-28T13:06:00.6407402+00:00</SUP_TCK_CLOSED> <SUP_TCK_CREATED>2024-09-28T13:06:00.6407402+00:00</SUP_TCK_CREATED> <SUP_TCK_DUPLICATE_ID_FK>741265fe-3331-4ef8-8446-125273dcb35a</SUP_TCK_DUPLICATE_ID_FK> <SUP_TCK_HOURS_ESTIMATED>1</SUP_TCK_HOURS_ESTIMATED> <SUP_TCK_HOURS_WORKED>1</SUP_TCK_HOURS_WORKED> <SUP_TCK_ID_PK>80eec105-0e71-4395-a794-f55f82ca8011</SUP_TCK_ID_PK> <SUP_TCK_IMPACT>1</SUP_TCK_IMPACT> <SUP_TCK_ISSUE>sample string 2</SUP_TCK_ISSUE> <SUP_TCK_PRIORTY>1</SUP_TCK_PRIORTY> <SUP_TCK_RAISED_BY_FK>812cc1b6-e0ee-4bc6-b03a-3398621e0a7d</SUP_TCK_RAISED_BY_FK> <SUP_TCK_REPRO_STEPS>sample string 4</SUP_TCK_REPRO_STEPS> <SUP_TCK_SEVERITY>1</SUP_TCK_SEVERITY> <SUP_TCK_STATE>1</SUP_TCK_STATE> <SUP_TCK_SYSTEM_INFO>sample string 5</SUP_TCK_SYSTEM_INFO> <SUP_TCK_TYPE>1</SUP_TCK_TYPE> <SUP_TCK_UPDATED>2024-09-28T13:06:00.6407402+00:00</SUP_TCK_UPDATED> <SUP_TICK_PROJECT_ID_FK>26eee415-e2bb-4a7b-971d-0baa76bc5a96</SUP_TICK_PROJECT_ID_FK> </SupportTicket> <SupportTicket> <Comments> <SupportComments> <SUP_DISC_ATTACHMENT_URL>sample string 6</SUP_DISC_ATTACHMENT_URL> <SUP_DISC_AUTHOR_FK>87578bb8-c7a4-4cc6-8ddc-bd82cd3a5fb3</SUP_DISC_AUTHOR_FK> <SUP_DISC_AUTHOR_NAME>sample string 5</SUP_DISC_AUTHOR_NAME> <SUP_DISC_COMMENT>sample string 4</SUP_DISC_COMMENT> <SUP_DISC_DATED>2024-09-28T13:06:00.6563479+00:00</SUP_DISC_DATED> <SUP_DISC_HIDE_FROM_CLIENT>true</SUP_DISC_HIDE_FROM_CLIENT> <SUP_DISC_ID_PK>b6744180-9299-4326-b65a-49d560465c76</SUP_DISC_ID_PK> <SUP_DISC_ONLYSHOWTO_FK>5d23d06b-df08-49e8-874c-ebc1b78dc743</SUP_DISC_ONLYSHOWTO_FK> <SUP_DISC_REPLYTO_ID_FK>4ea0c16b-0e89-4b69-b93f-c9a66b7e91ff</SUP_DISC_REPLYTO_ID_FK> <SUP_DISC_TICK_FK>5c9927a8-07c8-4c92-95a4-9021b9b598fc</SUP_DISC_TICK_FK> </SupportComments> <SupportComments> <SUP_DISC_ATTACHMENT_URL>sample string 6</SUP_DISC_ATTACHMENT_URL> <SUP_DISC_AUTHOR_FK>87578bb8-c7a4-4cc6-8ddc-bd82cd3a5fb3</SUP_DISC_AUTHOR_FK> <SUP_DISC_AUTHOR_NAME>sample string 5</SUP_DISC_AUTHOR_NAME> <SUP_DISC_COMMENT>sample string 4</SUP_DISC_COMMENT> <SUP_DISC_DATED>2024-09-28T13:06:00.6563479+00:00</SUP_DISC_DATED> <SUP_DISC_HIDE_FROM_CLIENT>true</SUP_DISC_HIDE_FROM_CLIENT> <SUP_DISC_ID_PK>b6744180-9299-4326-b65a-49d560465c76</SUP_DISC_ID_PK> <SUP_DISC_ONLYSHOWTO_FK>5d23d06b-df08-49e8-874c-ebc1b78dc743</SUP_DISC_ONLYSHOWTO_FK> <SUP_DISC_REPLYTO_ID_FK>4ea0c16b-0e89-4b69-b93f-c9a66b7e91ff</SUP_DISC_REPLYTO_ID_FK> <SUP_DISC_TICK_FK>5c9927a8-07c8-4c92-95a4-9021b9b598fc</SUP_DISC_TICK_FK> </SupportComments> </Comments> <MetaData> <AllocatedToUser> <CompanyID>6</CompanyID> <Email>sample string 5</Email> <FirstName>sample string 2</FirstName> <JobTitle>sample string 4</JobTitle> <LastName>sample string 3</LastName> <UserID>60424404-2a75-4655-9aac-0d4b82f36d94</UserID> </AllocatedToUser> <Impacts> <SupportImpact> <SUP_IMP_DESCRIPTION>sample string 3</SUP_IMP_DESCRIPTION> <SUP_IMP_ID>1</SUP_IMP_ID> <SUP_IMP_NAME>sample string 2</SUP_IMP_NAME> </SupportImpact> <SupportImpact> <SUP_IMP_DESCRIPTION>sample string 3</SUP_IMP_DESCRIPTION> <SUP_IMP_ID>1</SUP_IMP_ID> <SUP_IMP_NAME>sample string 2</SUP_IMP_NAME> </SupportImpact> </Impacts> <Priorities> <SupportPriority> <SUP_PRI_DESCRIPTION>sample string 3</SUP_PRI_DESCRIPTION> <SUP_PRI_ID>1</SUP_PRI_ID> <SUP_PRI_NAME>sample string 2</SUP_PRI_NAME> </SupportPriority> <SupportPriority> <SUP_PRI_DESCRIPTION>sample string 3</SUP_PRI_DESCRIPTION> <SUP_PRI_ID>1</SUP_PRI_ID> <SUP_PRI_NAME>sample string 2</SUP_PRI_NAME> </SupportPriority> </Priorities> <RaisedByUser> <CompanyID>6</CompanyID> <Email>sample string 5</Email> <FirstName>sample string 2</FirstName> <JobTitle>sample string 4</JobTitle> <LastName>sample string 3</LastName> <UserID>60424404-2a75-4655-9aac-0d4b82f36d94</UserID> </RaisedByUser> <Severitys> <SupportSeverity> <SUP_SEVERITY_ID_PK>1</SUP_SEVERITY_ID_PK> <SUP_SEVERITY_NAME>sample string 2</SUP_SEVERITY_NAME> <SUP_SEVERITY_SLA_RESPONSE_EXPECTED_HOURS>1</SUP_SEVERITY_SLA_RESPONSE_EXPECTED_HOURS> </SupportSeverity> <SupportSeverity> <SUP_SEVERITY_ID_PK>1</SUP_SEVERITY_ID_PK> <SUP_SEVERITY_NAME>sample string 2</SUP_SEVERITY_NAME> <SUP_SEVERITY_SLA_RESPONSE_EXPECTED_HOURS>1</SUP_SEVERITY_SLA_RESPONSE_EXPECTED_HOURS> </SupportSeverity> </Severitys> <States> <SupportState> <SUP_STATE_COMPLETED>true</SUP_STATE_COMPLETED> <SUP_STATE_ID_PK>1</SUP_STATE_ID_PK> <SUP_STATE_NAME>sample string 2</SUP_STATE_NAME> </SupportState> <SupportState> <SUP_STATE_COMPLETED>true</SUP_STATE_COMPLETED> <SUP_STATE_ID_PK>1</SUP_STATE_ID_PK> <SUP_STATE_NAME>sample string 2</SUP_STATE_NAME> </SupportState> </States> <Types> <SupportTypes> <SUP_TYPE_DESCRIPTION>sample string 3</SUP_TYPE_DESCRIPTION> <SUP_TYPE_ID_PK>1</SUP_TYPE_ID_PK> <SUP_TYPE_NAME>sample string 2</SUP_TYPE_NAME> </SupportTypes> <SupportTypes> <SUP_TYPE_DESCRIPTION>sample string 3</SUP_TYPE_DESCRIPTION> <SUP_TYPE_ID_PK>1</SUP_TYPE_ID_PK> <SUP_TYPE_NAME>sample string 2</SUP_TYPE_NAME> </SupportTypes> </Types> </MetaData> <SUP_TCK_ACCEPTANCE_CRITERIA>sample string 6</SUP_TCK_ACCEPTANCE_CRITERIA> <SUP_TCK_ALLOCATED_TO>614bb3a9-cd94-4f67-b574-8f8c9dbeec32</SUP_TCK_ALLOCATED_TO> <SUP_TCK_ATTACHMENT_URL>sample string 7</SUP_TCK_ATTACHMENT_URL> <SUP_TCK_CLOSED>2024-09-28T13:06:00.6407402+00:00</SUP_TCK_CLOSED> <SUP_TCK_CREATED>2024-09-28T13:06:00.6407402+00:00</SUP_TCK_CREATED> <SUP_TCK_DUPLICATE_ID_FK>741265fe-3331-4ef8-8446-125273dcb35a</SUP_TCK_DUPLICATE_ID_FK> <SUP_TCK_HOURS_ESTIMATED>1</SUP_TCK_HOURS_ESTIMATED> <SUP_TCK_HOURS_WORKED>1</SUP_TCK_HOURS_WORKED> <SUP_TCK_ID_PK>80eec105-0e71-4395-a794-f55f82ca8011</SUP_TCK_ID_PK> <SUP_TCK_IMPACT>1</SUP_TCK_IMPACT> <SUP_TCK_ISSUE>sample string 2</SUP_TCK_ISSUE> <SUP_TCK_PRIORTY>1</SUP_TCK_PRIORTY> <SUP_TCK_RAISED_BY_FK>812cc1b6-e0ee-4bc6-b03a-3398621e0a7d</SUP_TCK_RAISED_BY_FK> <SUP_TCK_REPRO_STEPS>sample string 4</SUP_TCK_REPRO_STEPS> <SUP_TCK_SEVERITY>1</SUP_TCK_SEVERITY> <SUP_TCK_STATE>1</SUP_TCK_STATE> <SUP_TCK_SYSTEM_INFO>sample string 5</SUP_TCK_SYSTEM_INFO> <SUP_TCK_TYPE>1</SUP_TCK_TYPE> <SUP_TCK_UPDATED>2024-09-28T13:06:00.6407402+00:00</SUP_TCK_UPDATED> <SUP_TICK_PROJECT_ID_FK>26eee415-e2bb-4a7b-971d-0baa76bc5a96</SUP_TICK_PROJECT_ID_FK> </SupportTicket> </ArrayOfSupportTicket>